Great spot with a perfect location. the staff here are super friendly and always eager to lend a hand whenever needed! 👌

clean small hotel with very pleasant and pleasant staff. a fireplace and hot coffee available in the queen room. clean bathroom and a bathtub with good sewerage. marvellous and incredible location short walk to shops and restaurants and the boardwalk and downtown; early check-in.

It's a quirky and comfortable hotel. The location is perfect and magnificent, it's very close to attractions and restaurants, downtown and the beach and the pier and downtown Santa Cruz.

The hotel's location was comfortable and relatively quiet, just a stone's throw away from Kuumbwa Jazz Center. Our rooms were beautifully decorated and brand-new, and with the windows open, everything was really good.

We spent three weeks touring around the USA. This was by far the best place we stayed. The little touches like the free bikes, the library. At first I did not know what the reviews I had read were saying it was so, but then as soon as you were there it just got better and better. I love the fact it is wheelchair friendly (I don't have a disability, but it is great to see hotels having reall rooms that cater for that need and don't look like something out of care setting). I loved the fact the bathroom products were of a quality that I didn't have to use my own. In every other hotel I used my own products as I was afraid they would give me an irritation. The most amazing thing was the breakfast. Anyone staying really has to have the breakfast, it is one of the best I have had any where in the world. It is simple, but delicious. Don't be put off by them asking what time you are going to have breakfast, as it is just to help them bake it fresh.

Santa Cruz is a grimmy kind of city, it is a little off beat, which I loved, if you want it to be Carmel it isn't going to be that type of town. I found great restaurants and bars and an amazing beach.

The bed was wonderful! And so was the breakfast.

Construction noise from the Warriors arena being built a block over. Also the shutters didn't block out as much light as I'd have liked. (Solution: earplugs and eye mask.)

The staff is incredibly friendly and welcoming, the rooms are stylish and offer great value, and the restaurant serves tasty Chinese cuisine.

Very clean. The staff were friendly and very helpful (they shared their thoughts on things we should see in the area and along the coast as tourists). And the breakfast was a complete treat - the popovers and the egg dish (Florentine Popover) were fantastic!

Very friendly staff!! Clean room, comfortable bed and location were all great. It came with breakfast and parking which made the rate well worth it. I would definately recommend this place.

The rooms were nicely equipped with soap and shampoo, and the location is great in northern California.

Location, breakfast,wooden floors, cool bathrooms, clean lines.

The internet and tv didn't work at first and staff was somewhat reluctant to help out but eventually did (it was late at night) Seems a bit overpriced for the size of the room.

this hotel was nice base for exploring santa cruz, loved it and property’s especially helpful staff on check-out. the rooms of the hotel were nicely decorated and functional with large bath and cosy electric fire places, for instance.

The inn is in a fantastic location near all the main attractions in Santa Cruz. It is close to restaurants, shops, a supermarket, and the beach. - I loved that they have a courtyard where you can relax. - They offer complimentary coffee, water, and baked goods, which is a nice touch.

We enjoyed the staff. When we first checked in, there was one person in the front area and he asked if he could help us get our luggage out of the truck and into the room. The waitress in the morning was very friendly and helpful. She made the morning experience special. The chef made the most wonderful pop-overs! Everything about the breakfast was perfect including the coffee which was the best I've had in many years. I would come back in a heartbeat!

We received a warm welcome from Elise. The room was lovely & we enjoyed relaxing in the courtyard. The location was excellent & the room luxurious. The breakfast was very, very good.

Nothing, it's in a perfect spot & a real boutique hotel.